Shipping

+++ PLEASE ALLOW FOR LONGER SHIPPING TIMES DUE TO THE WORLDWIDE CORONA PANDEMIC +++

 

COSTS & TIME FRAMES

Germany

Yarn shipping

Standard Shipping

Price: 4,99€
Carrier: DHL Paket
Shipping time: 1-3 business days
Tracked: yes
Insured up to: 500€

Free Shipping Option (>50€)**

Letter Shipping (Samples)

Standard Shipping

Price: 1,55€
Carrier: Deutsche Post, Großbrief
Shipping time: 1-3 business days
Tracked: no

EU Countries

Yarn shipping

Standard Shipping

Price: 8,89€
Carrier: DHL
Shipping time: 2-14 business days
Tracked: no
Insured up to: no

Free Shipping Option (>80€)**

Tracked Shipping

Price: 11,50€
Carrier: DHL
Shipping time: 2-12 business days
Tracked: yes*
Insured up to: 50€

Premium Shipping

Price: 13,99€
Carrier: DHL
Shipping time: 2-6 business days
Tracked: yes*
Insured up to: 500€

Letter Shipping (Samples)

Standard Shipping

Price: 3,71€
Carrier: Local Postal Service
Shipping time: 3-5 business days
Tracked: no
Insurance: no

Switzerland

Yarn shipping

Standard Shipping

Price: 12,70€
Carrier: DHL
Shipping time: 3-6 business days
Tracked: no
Insured up to: no

Free Shipping Option (>120€)**

Tracked Shipping

Price: 16,70€
Carrier: DHL
Shipping time: 2-4 business days
Tracked: yes
Insured up to: 50€

Premium Shipping

Price: 34,40€
Carrier: DHL
Shipping time: 2 business days
Tracked: yes
Insured up to: 500€

Letter Shipping (Samples)

Standard Shipping

Price: 3,20€
Carrier: Local Postal Service
Shipping time: 3-5 business days
Tracked: no

Rest of Europe

Yarn shipping

Standard Shipping

Price: 15,89€
Carrier: DHL
Shipping time: 4-15 business days
Tracked: no
Insured up to: no

Free Shipping Option (>140€)**

Tracked Shipping

Price: 19,89€
Carrier: DHL
Shipping time: 3-14 business days
Tracked: yes*
Insured up to: 50€

Premium Shipping

Price: 37,49€
Carrier: DHL
Shipping time: 4-6 business days
Tracked: yes*
Insured up to: 500€

Letter Shipping (Samples)

Standard Shipping

Price: 3,20€
Carrier: Local Postal Service
Shipping time: 4-6 business days
Tracked: no

USA & Canada

Yarn shipping

Standard Shipping

Price: 15,89€
Carrier: DHL
Shipping time: >30 business days
Tracked: no
Insured up to: no

Free Shipping Option (>140€)**

Tracked Shipping

Price: 19,89€
Carrier: DHL
Shipping time: >30 business days
Tracked: yes
Insured up to: 50€

Premium Shipping

Price: 52,99€
Carrier: DHL
Shipping time: 6-14 business days
Tracked: yes
Insured up to: 500€

Letter Shipping (Samples)

Standard Shipping

Price: 3,20€
Carrier: Local Postal Service
Shipping time: >4 business days
Tracked: no

Australia & New Zealand

Yarn shipping

Standard Shipping

Price: 15,89€
Carrier: DHL
Shipping time: 20-30 business days
Tracked: no
Insured up to:: no

Free Shipping Option (>140€)**

Tracked Shipping

Price: 19,89€
Carrier: DHL
Shipping time: 20-30 business days
Tracked: yes*
Insured up to: 50€

Premium Shipping

Price: 67,99€
Carrier: DHL
Shipping time: 7-9 business days
Tracked: yes*
Insured up to: 500€

Letter Shipping (Samples)

Standard Shipping

Price: 3,20€
Carrier: Local Postal Service
Shipping time: >4 business days
Tracked: no

Rest of the World

Yarn shipping

Standard Shipping

Price: 15,89€
Carrier: DHL
Shipping time: 15-20 business days
Tracked: no
Insured up to: no

Free Shipping Option (>140€)**

Tracked Shipping

Price: 19,89€
Carrier: DHL
Shipping time: 7-12 business days
Tracked: yes*
Insured up to: 50€

Premium Shipping

Price: 67,99€
Carrier: DHL
Shipping time: 3-5 business days
Tracked: yes*
Insured up to: 500€

Letter Shipping (Samples)

Standard Shipping

Price: 3,20€
Carrier: Local Postal Service
Shipping time: >4 business days
Tracked: no

* Not all countries in the list provide over border tracking. Check this list to see if DHL Germany supports tracking for your area.

** Free shipping is per default the option of lowest shipping cost. Be aware that this means for most countries that the package is not insured and not tracked. If you choose a non-tracked shipping option, lost orders can not be refunded.

Delivery Time = Processing Time + Shipping Time

Shipping time is added to the processing time, which is the time that I need to prepare your order. See the individual items to see their processing times. Please keep in mind that Pre-Order products have a long processing time before the shipping time even starts.

The longest processing time in your cart/order determines the processing time of the entire order.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns

DID not need all skeins? Send them back!

I understand the risks of dyed-to-order yarn. You want enough to finish your project with one batch, but you do not want an expensive extra skein you perhaps do not even need.

NO MORE OF THAT!

If you have skeins left after finishing and if they are still in perfect condition, send them back and I will refund them up to six months after purchase.

With this offer, you can stay on the safe side with your pre-orders. Only check the return costs from your country beforehand, since I am only a small one-woman-business and can not bear them. 

 

Attention! This offer does not include skeins that have been rewound or wound into a ball. Even if you had me wind it per Winding Service. I am sorry but I can not take these ones back.

Check the Terms & Conditions for more information.