Shipping

Free Shipping**

Local: free shipping with an order over 50€.

Zone 1: free shipping with an order over 80€.

Zone 2: free shipping with an order over 120€.

Zone 3-8: free shipping with an order over 140€.

Shipping prices and delivery times

Name Countries Delivery Time Price Tracking Insured
Local: DHL (incl. tracking) Germany 1-2 work days 4,99 € yes 500 €

Zone 1:

DHL International (excl. tracking)

Austria, Belgium, Bulgaria, Croatia, Cyprus (excl. Northern Cyprus), Czech Republic, Denmark (excl. Faroe Islands, Greenland), Estonia, Finland (excl. Åland Islands), France (excluding overseas territories and departments), Greece (excluding Mount Athos), Hungary, Ireland, Italy (excluding Livigno and Campione d’Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (excluding non-European territories), Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (excluding Canary Islands, Ceuta and Melilla), United Kingdom (excluding Channel Islands) 2-14 work days 8,89 € no no
DHL International (incl. tracking)   2-12 work days 11,50 € yes* 50 €

Zone 2:

DHL International (excl. tracking)

Switzerland 3-6 work days 12,70 € no no
DHL International (incl. tracking)   2-4 work days 16,70 € yes* 50 €

Zone 3-8:

DHL International (excl. tracking)

Rest of the world 4-15 work days 15,89 € no no
DHL International (incl. tracking)   3-14 work days 19,89 € yes* 50 €

* Not all countries in the list provide over border tracking. Please reach out via info@featherfinyarn.com if you want to know for sure if tracking in your country is supported.

** Free shipping is per default the option of lowest shipping cost. Be aware that this means for most countries that the package is uninsured and not tracked. If you choose a non-tracked shipping option, lost orders can not be refunded.

Returns

DID not need all skeins? Send them back!

I understand the risks of dyed-to-order yarn. You want enough to finish your project with one batch, but you do not want an expensive extra skein you perhaps do not even need.

NO MORE OF THAT!

If you have skeins left after finishing and if they are still in perfect condition, send them back and I will refund them up to six months after purchase.

With this offer, you can stay on the safe side with your pre-orders. Only check the return costs from your country beforehand, since I am only a small one-woman-business and can not bear them. 

 

Attention! This offer does not include skeins that have been rewound or wound into a ball. Even if you had me wind it per Winding Service. I am sorry but I can not take these ones back.

Check the Terms & Conditions for more information.