COVID-19 UPDATE: RESTRICTIONS TO INTERNATIONAL MAIL AND PARCEL SERVICES
DHL resumed normal international shipping for many Asian countries. I would still recommend choosing the tracked and insured shipping option at checkout to ensure quick processing at the borders.
Statement by DHL: "Until further notice, parcels will be transported to Canada by ocean freight only due to very limited transport capacities. Customers should [...] expect significantly longer transit times."
Featherfin Yarn continues to operate as normally as possible and in compliance with the proposed safety precautions.
Sadly, starting April 1st, merchandise shipments to the following countries can no longer be accepted by DHL due to problems with transport, customs clearance and/or delivery:
Canada, Japan, New Zealand, Singapore and USA, among others.
Please check your area's status here: Areas under import freeze.
I sincerely thank you for your support in these difficult times and wish everyone good health. Belinda